FAQ

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IN A NUTSHELL

THEY WON’T KNOW WHAT JUST HIT THEM.

BE A VIDEO MARKETING TRENDSETTER!

What is Best B.A.M.! Videos in a Nutshell?

Best BAM Videos is a web-based suite of video publishing tools that empower business owners to capture, edit, and publish branded videos for marketing online, through email, and messaging in a simple, quick, and cost-effective way.

Local small businesses, entrepreneurs, influencers and nonprofits can share branded video stories, testimonials, or informational videos that promote brand growth & recognition and foster brand trust and authority in minutes.


01.

PAYMENTS / CANCELLATIONS

How will I be billed after the 14-Day Trial

We have two different membership options, both providing unlimited access and video production. Billing is automated through a signed agreement; recurring on a monthly term, but we do not lock you into an annual contract.

As a subscriber, you may cancel or terminate your account, associated email address and/or access to our Services by submitting a cancellation or termination request to support@videobrandtoday.com within 45 of your automated monthly subscription renewal, or by clicking Cancel Account located in your profile dashboard.

Additional cancellation fees may be assessed with your individual Butler Program service agreement at time of cancellation.

Your monthly subscription plan are automatically billed in advance of monthly services; beginning the day you first subscribe and acknowledge your month-to-month agreement, and following the completion of your 14-day free trial. 

Our credit card processing partners (Stripe) will automatically bill the card you have on file with us on the same day every month. Should the day fall on a weekend or holiday, the card will be billed the Friday before.

How Can I Cancel My Service Membership with VBT?

We’re sorry to hear you want to cancel your membership solutions and close your account with BBV, but we get it – sometimes we need to make strategic decisions we’re not crazy about but are necessary at that moment in time.

The good news is, you can cancel your BBV membership subscription at any time with a written 45-day notice of intent. You need to send that written notice to support@bestbamvideos.com within 45 days from your next auto-billing date to avoid additional billing. If you are part of our Trendsetter Programs; powered by Urban Trendsetters there may be additional cancellation or recovery fees involved to cover any work currently in development. Your project manager will advise you at the time of receipt of your written intent to cancel. General members (non-Trendsetter Program members) can log into their membership dashboard, navigate to Edit Profile, and click on the “Cancel Subscription” at the bottom of the page to begin the cancellation process.


02.

Does my subscription automatically renew?

Your monthly subscription plan are automatically billed in advance of monthly services; beginning the day you first subscribe and acknowledge your month-to-month agreement, and following the completion of your 14-day free trial. 

Our credit card processing partners (Stripe) will automatically bill the card you have on file with us on the same day every month. Should the day fall on a weekend or holiday, the card will be billed the Friday before.


03.

WHAT ARE TRENDSETTER PROGRAMS

Sit Back…We Got THIS!

Our Trendsetter Program was designed to give you the benefit of a full-service experience through our parent company, Urban Trendsetters Television and Media.

In these memberships, we include everything you see in the self-service Memberships in addition to direct access to a dedicated Urban Trendsetters Brand Agent. Additional services may vary and include design and implementation of a custom video intro or custom still image outro to enhance the Call-to-Action, content creation and video marketing strategy, and deployment to television commercials and interviews on our national broadcast television network, radio station, print publication and other Urban Trendsetters Media products and services.

Rates start at $250/month for 3-dedicated monthly hours of content strategy and creation time.

Register for Your Free 14-Day Trial Today!